I listened to this Marketplace Tech Report podcast this afternoon.
The main topic of the episode was Google's new privacy policy, but I enjoyed a digression about design. John Moe made some excellent points about the web sites we love and the simplicity that we love about them.
Our favorite simple and elegant things on the Net – e.g., Gmail – become more complicated because smart people like to build things.
More complication means less lovable.
Facebook is probably hopeless, but maybe somebody could get a message through to Google about G+ and G-Docs: leave the good stuff alone.
I recommend the podcast.