I make some silly mistakes in e-mail and on blogs. We all do. It’s the nature of the beast when you’re using a computer. Zip, it’s gone before your brain kicks in. But this one just struck me funny. I’ve removed the poor soul’s name.

“Thank you for contacting Verizon Wireless through our website. My name is —— and I would like to apologize for the lack of dissatisfaction with the services provided in terms of customer satisfaction.”