Yesterday, I reported a bad experience in Albertsons. I posted a form message to the company via their Web site, and got a call today from the assistant manager of the store. He was very nice, apologetic, and sincere. He promised a sea change for the crew. And today when I went in, there were plenty of people manning the registers, bagging groceries, etc. I was out in a flash.
That’s what I’m talkin’ about.
Metaphor 